TERMS AND CONDITIONS
In the interests of security and to prevent fraud, at the time of check-in, guests may be required to confirm their identity by providing their booking reference; their passport/identity card/driving license and a valid credit or debit card which will be swiped in the presence of the cardholder. We reserve the right to refuse entry to persons who cannot provide the information set out above.
Unless otherwise stated on the booking confirmation, Guests may check-in at any time from 3.00 p.m. on the scheduled day of arrival. All rooms that have been secured by credit/debit card or prepaid at the time of booking will be held until 11:59 pm on the scheduled day of arrival unless otherwise agreed directly with the hotel. On the day of departure, we kindly ask all guests to vacate their rooms by 11:00 am (unless a later departure is stated as part of your booking). Late check-out after this time can be requested subject to availability and will be charged at an hourly rate at the discretion of the hotel.
Rooms are subject to maximum occupancy rules set by the hotel. If you would like further details please contact the hotel.
We accept the following methods of payment: credit cards: MasterCard, Visa; PayPal and bank transfers.
All outstanding charges must be paid for in full on check-out from the hotel. If the outstanding charges do not exceed the authorization taken on check-in, the authorization for the amount not utilized will be released, however, we cannot control how long it takes for your bank to effect such release. If staying for multiple nights at the hotel we may require you to make payment for any outstanding charges on a more frequent basis during your stay.
Cancellations of bookings are subject to the following cancellation fees:
60 days or more before arrival date 25% will be charged.
59 days to 30 days before arrival date 50% of the total amount will be charged.
29 days and less before arrival date 100% of the total amount will be charged.
In accordance to our hotel policy and for safety reasons, we welcome children from the age of nine and older. All children (a person under 16 years of age) staying at the hotel must be accompanied by an adult and must be supervised by an adult at all times.
Guide dogs are accepted with prior arrangement at the hotel’s discretion, but otherwise no pets are allowed at the hotel.
These Terms and any non-contractual obligations arising in connection with them are governed by Icelandic law. The Icelandic courts have exclusive jurisdiction to determine any dispute arising in connection with the contract, including disputes relating to any non-contractual obligations.
Each party irrevocably waives any objection which it may now or later have to proceedings being brought in the Icelandic courts (on the grounds that the Icelandic courts are not a convenient forum or otherwise).
While all reasonable efforts have been taken to ensure the accuracy of information on the website, the hotel does not accept responsibility for errors or omissions and reserve the right to amend, cancel or vary any of the arrangements featured on the website without notice. Please note that in certain circumstances, generic photographic images have been used to represent the general style of a particular product or hotel.
The content of the websites is the copyright of the hotel, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.
Our website is designed in English. Should any inconsistencies in translation arise because of any translation program, our English version of the homepage is prevailing.
Trademarks used on the Websites are the property of the respective owners. Hyperlinks to third party websites are provided for your convenience. We cannot accept responsibility for the content or use of third party sites
Tel: +354 788 8868
Torfhús Hótel Ehf.